Returns & Exchanges

At icebreaker, we stand behind the quality of our natural performance apparel and offer a 30-day return policy for all unworn, unwashed items in their original packaging. We want you to be completely satisfied with your gear so you can focus on your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal and securely attach it to your return package.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a full refund to your original payment method within 7-10 business days.